Customer Satisfaction

Set Construction have defined quality by consistently meeting client needs. Our formal Customer Satisfaction Program includes the development of clear and measurable requirements for each of our projects. At the start of each program our manager meets with the client to determine specific expectations relating to the schedule, cost, communication process, staffing, quality, and other measures of preconstruction and construction performance. This enables the client to formally measure our performance at regular intervals throughout the project. "... We have just bought an absolutely beautiful 3 bedroom duplex apartment at Kayapark Apartments in Calis through Tulip Properties and Set Construction. The whole process went really smoothly. The workmanship of the apartment was first class with really nice brickwork and finishings.   They also helped us with furnishing, curtains and everything else for the interiors and nothing was too much trouble. I would recommend anybody wishing to buy a property in Turkey to buy through Tulip Properties and Set Construction. I would like to thank Alif, Ahmet, Falcon, Nadine, Monica and Victoria for all their help..."   Jane and Lloyd James Camberley, UK     “..... We thought the buying process was very straightforward and easy. We viewed many properties before deciding on which to purchase and we both agreed this build was of the highest standard we could find in Turkey.Any minor problems were dealt with quickly and efficiently. We found the communications from the UK to Turkey to be excellent. All the team at Tulip and SET Construction were extremely helpful and friendly, they put our minds at rest.In conclusion, we would highly recommend SET Construction and Tulip Properties to anyone looking to buy property in Turkey....”   John & Josie Woods Nottingham, UK         "...Purchasing our apartment though Tulip Properties was made a Happy Experience, from choosing a property, all the legalities involved, language translation and especially the wonderful office staff who helped us to furnish the apartment. Their patience and understanding was second to none. Thanks to all..."   Maggie Herbert & Gordon Tift Cornwall, UK   “....After buying our land in Çaliş we approached Tulip Properties to build a Villa for us. Alif and Sema, the Architect, worked with us to design our dream home. Thanks to their guidance and advice we have an outstanding Villa, which is admired by all who see it.Building started in February 2004 with work completed for us to move in mid July 2004. During this time we received regular emails with updates and photographs of the progress. The building work was carried out to the highest standard by Alif’s team of expert builders.Tulip’s office staff have always been very helpful and go out of their way to offer advise and help to resolve any questions we have had.We have no hesitation in recommending Tulip Properties and SET Construction to anybody wishing to build or purchase a property in Turkey ....”   Sylvia & Roy Cooper Çaliş, Turkey “....We purchased an off plan SET property as we were impressed with the design and price of the apartment. We found it to be excellent value for money for the size. Tulip Properties kept us regularly informed of the progess of our purchase with emails and ongoing photos of its development. The finish of the apartments was just as we had hoped, with the plastering and tiling being completed to a particually high standard. The choice of tiles for the bathroom was impressive.We would definately have no hesitations in buying an off plan again with SET and Tulip Properties....”   Diana L. Anderson Bradford, U.K “....Before deciding to buy from Tulip I visited the area and saw many properties for sale that for one reason or another were unsuitable. Some were cheaper, but not as good and many were more expensive and from my point of view also not as good.The cheaper properties I viewed were in areas that are ideal for people living and working in Turkey, that just wanted a place to live and could wander out every day of their lives to the surrounding areas and see the fantastic views but they were not suitable for holiday occupation.Many of the properties I saw with other agencies had fine views but on closer inspection I was aware that the views i was looking at would disappear very quickly when other properties were built alongside.The major selling point as far as I was concerned with Lapis Appartments, apart from having faith in the construction company, is that the view can never be spoiled. The river will always be in front and the hills behind. And great care has been taken when finding building materials that they should be aesthetically pleasing.When it comes with dealing with your company, although carried on at a distance for most of the time, the communications between us have been timely and informative, with photographic documentation of how the project was proceeding.The building work is excellent and I have no hesitation in recommending anyone to purchase from you in confidence....”   Cheryl Morley Hertfordshire, U.K       "We are very pleased with our new apartment at Kaya Park which is well designed and spacious.We were able to follow the building progress via the website and received regular e-mails and updates from Nadine and the team.The apartment is finished to a high standard with great looking bathrooms and kitchen and would recommend Tulip Properties and Set Construction to anyone thinking of purchasing a property in Turkey."   Andy and Karen O'Keefe Plumstead, London.             "We never imagined that buying a property abroad could be so easy and so much fun. Alif and his team have been there to guide us every step of the way. A well constructed property, constant attention to detail and thoughtful advice, along with personal assistance when furnishing our apartment has given us the peace of mind of knowing we made the right choice. The service we have received made us feel valued throughout. We have received a first class service and a beautiful home. Who could ask for more".   Colin and Jane St John Northampton, UK